General Warranty

Updated 4/10/24

Read the instructions carefully before submitting your warranty claim.

CLICK HERE to begin your warranty submission


Highland Tactical warrants each product sold by Highland Tactical or its authorized dealers ("Product") to be free of defects in materials or workmanship for a period of two years from the date of purchase, or for the maximum period allowed by the laws of your jurisdiction if less.


Excluded from coverage under this warranty are the following:

  • Purchases from outside of the United States including PR, HI.
  • Products purchased from unauthorized 3rd party sellers.       
  • Damage resulting from abuse or misuse.
  • Damage resulting from extended wear and tear.
  • Damage resulting from tampering or a customer modification.
  • Damage resulting from exposure to a caustic substance.
  • Consequential, incidental, indirect, punitive, exemplary, and/or special damages (although some states in the United States do not allow the exclusion or limitation of consequential or incidental damages, so this exclusion might not apply to you).

This warranty is the exclusive warranty provided by Highland Tactical relating to the Product and, to the maximum extent permitted by law, Highland Tactical disclaims all other express or implied warranties.


Bring the Product to the store where it was purchased OR email Highland Tactical for a Return Authorization Number ("RA#").

To obtain an RA#, please take the following steps:

All or some of the following steps may be required: 

  • Copy of the original proof of purchase or receipt;
  • A check made payable to American Traveler Inc.,
  • Include: Warranty Fee on the Memo line with RA# (provided upon warranty submission).

Instructions to ship the product will require the following: 

  • Mark or identify the defect(s) with a piece of tape (if applicable);
  • Print the RA# clearly on the outside of the box; and
  • Ship the Product to the address provided by the warranty department.

All returns by Highland Tactical in the United States will be sent using ground shipping or USPS; We will not ship to international addresses.

Please Note:  If you fail to provide the necessary details for the warranty claim it may result in your request being denied.  

If Highland Tactical determines that the product is defective, Highland Tactical will replace the product with the same or similar item. All determinations made by Highland Tactical will be within Highland Tactical sole discretion and will be final.


This warranty gives you specific legal rights, and you may also have other rights that vary from state to state in the United States and other countries.