Highland Tactical wants to thank you for your interest. Please read and acknowledge the following Terms & Conditions before proceeding to the Dealer Application. We value your business and profitability and we look forward to working with you and growing with you.
- The Highland Tactical Team
Terms & Conditions
We appreciate your interest and our hope is to ensure the success of our dealers and the authenticity of the Highland Tactical brand.
- Prices are subject to change without notice
- Send orders by fax or email
- No guarantees on same day shipping requests
- All shipments are F.O.B. Rancho Cucamonga, California unless otherwise specified or indicated directly.
- All Orders are processed immediately upon receipt. We are unable to make add-ons and changes after processing.
Highland Tactical will not be responsible for any freight or errors made on phoned-in orders.
- We accept Visa, MasterCard, American Express, Discover through our site. Other payment methods can also be considered such as Certified or Cashier’s Checks. All checks are to be made payable to Highland Luggage Inc.
- To establish Net Terms approval will be required prior to placing any orders. (Approval cannot be guaranteed)
It shall be the responsibility of the buyer to comply with local, state, federal and import regulations governing the sale of any item purchased from Highland Tactical.
Authorized Dealer Claims & Returns:
- No returns will be accepted without authorization.
- All claims must be made within 10 days of receiving the goods.
- Defective goods must be received within 10 days after authorization was issued.
- We cannot accept returns that are soiled, worn, that bear marking, stickers or tags not originally on the products.
- All sales are final and will not be considered outside of the above-mentioned claims.
Highland Tactical, reserves the right to refuse any application. These Terms and Conditions supersede all previous documented and undocumented terms.
Highland Tactical Minimum Advertised Price PolicyHighland Tactical MAP (Minimum Advertised Pricing) Policy in order to protect the success and profitability of our dealers as well as the Highland Tactical brand image and reputation for quality products, Highland Tactical has adopted a Minimum Advertised Price Policy (MAP) for our products. This policy only concerns advertised price and in no way restricts or relates to the actual sale of any item. This policy is applicable to all forms of advertising including catalogs, mailings, consumer expo/shows, internet, radio, and any other electronic media not mentioned. This MAP policy requires that dealers advertise the Highland Tactical products at or above the minimum advertised price via the internet: Amazon, eBay, dealer internet sites, e-commerce, or any other method which uses the hypertext protocol “HTTP”) or any internal link to a web-based shopping cart and is considered advertising for the purposes of this policy. This policy relates equally to all Highland Tactical distributors and dealers. Retailers, who advertise a related product for sale below the MAP, shall have all pending orders suspended without further notice and risk loss of ability to purchase specific products and the suspension or termination of their Highland Tactical Dealer account. All decisions under this policy will be made and enforced by Highland Tactical unilaterally. No warning or “second chances” will be permitted. This policy may be modified by Highland Tactical from time to time. Highland Tactical does not seek, nor will it accept any agreement or understanding with respect to the prices you may advertise or charge at any time.
Resale to Third Parties
Retailer agrees not to sell products of Highland Tactical to or through any third party websites, including, but not limited to, any online auction or online marketplace/store, such as eBay and Amazon. Highland Tactical strictly enforces this policy prohibiting the resale of products to third parties and will suspend all pending orders from retailers immediately for violation of this policy. Highland Tactical may choose at its own discretion to use third-party websites and reserves the right to do so directly.
Highland Tactical End User Product Warranty
Highland Tactical guarantees its products for two years from the original date of purchase. This warranty covers the product for the original owner against defects in materials and workmanship. If the product ever fails during the warranty period due to a manufacturing or material defect, then Highland Tactical will repair or replace with like product at our discretion and we will not offer refunds for any defective products. This warranty does not cover damage caused by normal wear and tear, accidents, improper use, sun damage or the natural breakdown of colors and material over time, or any moving parts or wheels. Airline damage or mishandling is also not covered by our warranty. To make a warranty claim, End User must return to the original Authorized Highland Dealer where the item was purchased and submit original sales receipt. The dealer must then contact Highland Tactical and follow its procedures.
Email firstname.lastname@example.org for more information regarding warranty.
The Highland Tactical Team thanks you in advance for adhering to the above Terms & Conditions as well as the MAP policy we have enforced. Our hope is to ensure the success of our dealers and the authenticity of the Highland Tactical brand.
To your success!
-The Highland Tactical Team
By clicking here you acknowledge the above terms and conditions and understand that these terms and conditions are subject to change at any time. You also acknowledge that Highland Tactical will not inform you or email you update’s regarding changes and we recommend that you revisit this site to find the most current version of our Terms and Conditions.