Please be sure to provide accurate shipping details to avoid packages being delivered to the wrong address. If a package is returned to us as not deliverable "you" the customer will be responsible for the cost of shipping the item back to you.
Orders are usually shipped by FedEx or USPS and you can use the FedEx zone map or visit the USPS site to estimate arrival time. Refer to the map for Ground service.
Highland Tactical does not offer international shipping except for Canada (flat rate is not applicable).
Highland Tactical is not responsible for items delivered to the wrong address provided by "you" the customer or for items that have been stolen. "You" the customer, must reach out to the shipping company responsible for your package and to process a claim with them. We will not provide a refund or a replacement for items that have been stolen or misplaced by the shipping company.
Highland Tactical will accept responsibility for any clerical or shipping errors made on our behalf and we will provide a refund, replacement, or cover the cost to reship an item back to "you" the customer. If you have any questions or concerns regarding your order please visit our CONTACT US page for assistance.